Reports
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State of the Media: The Social Media Report 2012The “State of the Media: The Social Media Report 2012” jointly released by Nielsen and NM Incite, breaks down new data on how social media is impacting consumer behavior, advertising, marketing, social TV, mobile, social care and more. |
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State of Social Customer Service 2012The “State of Social Customer Service 2012 Report” looks at how consumer behavior on social media is impacting customer service and marketing efforts for global brands. |
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State of the Media: The Social Media Report 2011The “State of the Media: The Social Media Report 2011” jointly released by Nielsen and NM Incite, presents a snapshot of the social media landscape and audiences in the U.S. and other major markets. |